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Operating with BICsuite and schedulix

Efficient control of processes

While monitoring reveals the current status of processes, operating involves actively intervening in operations: the operator controls, prioritizes, corrects, and ensures that all IT processes run reliably despite any disruptions that may occur.

The BICsuite and schedulix (open source) workload automation systems provide the operator with a central, convenient interface for responding quickly and specifically to requirements and exceptional situations – without scripting and without special rights on the target systems.

Typical tasks in operating

In the daily operation of complex IT landscapes, the following tasks are part of an operator's everyday work:

Co-deciding the start time of processes
Processes are not only started on a time-controlled basis, but also depending on functional and technical conditions. The operator can intervene here in a targeted manner.
Time scheduling and manual starts
Planning and postponing start times
Ad hoc start of processes for special requirements
Restart after downtime or malfunctions
Load control via resource management
Limiting or increasing available resources
Avoiding overload situations
Ensuring that critical processes always receive sufficient capacity
Interventions after error situations and external events
Targeted restart of failed jobs
Skipping steps that are no longer relevant
Reaction to delayed data deliveries or system failures

Important operator actions

schedulix and BICsuite provide a wide range of operator actions to actively intervene in ongoing or planned processes. All interventions are logged in the audit trail and can therefore be traced at any time.

The most important operator actions in BICsuite and schedulix:

Cancel

Discard a (sub-)workflow that is no longer needed. This avoids unnecessary resource allocation.

Restart
Re-execute failed jobs or sub-processes defined as “restartable” – e.g., after troubleshooting in the environment.

Deactivate and activate
Jobs or sub-processes can be deactivated or reactivated. Deactivated sub-processes are not executed but skipped. This allows necessary adjustments to be made to a process even after it has been submitted for execution.

Set job status
Manually set a status (e.g., “success,” “failed”) for jobs or processes when the business result is clear but the technical status needs to be adjusted.

Ignore dependencies
Ignoring individual dependencies if certain preconditions are not relevant in the specific case or have already been fulfilled elsewhere.

Ignoring resource requirements
Temporarily ignoring resource requirements in order to be able to start processes in exceptional situations despite formal resource conflicts.

Cloning
Allows the repetition of jobs that have already been completed or sub-processes of an active process. This allows unrecognized errors in the process to be corrected retroactively.

Pause and resume
Pause and resume parts of active processes to reduce load or wait for external events.

Reset warnings
Reset warnings after the cause has been checked.

Change priorities
Dynamically raise or lower the priority of processes to give priority to important processes or delay less critical ones.

Change parameters
Adjust parameters for running or upcoming processes, e.g., to change data ranges, paths, or thresholds.

Terminate
Immediately terminate active jobs if they are blocked, running incorrectly, or tying up resources that are urgently needed.

BICsuite and schedulix allow you to assign the operator privileges required to perform the above actions in their entirety or specifically for individual operator actions. This ensures that powerful interventions are possible, but controlled and secure.

Dynamic control with Nice Profiles

With Nice Profiles, BICsuite offers a particularly powerful tool for responding automatically to special situations.

With Nice Profiles, you can define different operating profiles (e.g., normal operation, backlog, maintenance) and activate them selectively as needed to automatically adjust the priority of selected processes, or to pause or resume them.

A typical example is a backlog profile:

After a system failure, a backlog of jobs accumulates. The backlog profile automatically pauses less important processes, prioritizes business-critical processes, and ensures that the most important IT requirements are met again as quickly as possible.

The operator does not have to manually adjust each individual process, but can control the entire system behavior by changing the profile. Active Nice Profiles not only affect processes that are already active, but are also applied to processes that are executed after a profile is activated. This relieves the operator in crisis situations and gives them more time for their actual tasks.

Advantages for operations

The use of schedulix and BICsuite in operations brings clear operational advantages:

Low effort in daily operations
Standardized operator actions instead of individual scripts
Full, centralized control over all processes
Targeted interventions at a single point instead of distributed individual measures
Efficient use of existing resources through dynamic load control

The result: stable, transparent, and efficiently controllable IT operations in which the operator no longer just “plays firefighter” but can act proactively and efficiently with the right tools.

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